Return Policy

Last updated:8 August

At Flouré Muse Skin, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within 14 days of receiving your order.

Return Eligibility

To qualify for a return:

• Items must be returned within 14 days of delivery.

• Products must be unused, unopened, and in their original packaging.

• Items must be in resalable condition.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of:

• Opened or used skincare products.

• Products that have been damaged after delivery.

• Gift cards or promotional items (if applicable).

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible.

Contact Us

For return requests or questions, please contact us at:

Email: flouremusebeauty@gmail.com

Thank you for choosing Flouré Muse Skin.